Terms of delivery
Delivery shall be performed subject to 100% pre-payment or payment on delivery. The goods shall be delivered to the stated address at the time suitable for the customer. The primary condition of our expedited shipping is personal delivery.
The delivery is performed every day and it usually takes several days. Our customers receive SMS notifications on the fact of payment and the order’s arrival to the destination point. All dispatches have the number under which they are tracked and controlled. The message must contain this number and time of delivery.
Terms, method and cost of delivery are discussed and agreed with managers at the stage of placing the order individually. The region, country and special wishes of the client are taken into account. It is possible to change the time frame for delivery if there is a prior agreement.
To receive any kind of dispatch, you need an identity document.
Where can I receive the delivery by myself?
You can pick up the purchase at the address indicated on the website. You can get and pay for the purchase right there if there is no possibility to take the courier.
Force majeure circumstances
In case if you cannot pick up or receive the order at the set time, we ask you to inform us about it.
And also, if you did not receive your watch within the specified time, you must inform us by phone or by electronic means of communication. We bear full financial responsibility for the delivery and safety of your watch. If the purchase is not found or the fact of damage is established, then several options are possible in agreement with the client.
We make a replacement for a similar product and ship to your address.
We return the full cost of the purchase.
We offer to choose other watches with an additional charge or a refund of a part of the funds.
All questions and clarifications are promptly solved by telephone and online communication means.
